FAQ

FAQ

1When and where can I purchase tickets?
Tickets are available online at our festival's site Tickets section - Click here.
Tickets are also available on Eventbrite, Townscript and bookmyshow.
Physical tickets will be available from Monday 24th for purchase at Paradiso Ubud and Earth Cafe Seminyak.
You can purchase tickets on the days of the event at Paradiso Ubud (5-7 Oct. 2018) and Oasis Canggu (12-14 Oct. 2018)
2When and where do I exchange my e-ticket/physical ticket to a festival wristband?
Your e-ticket / confirmation email / physical ticket is NOT an admission ticket. Entry to ticketed events are permitted for wristband holders only.
You must exchange your e-ticket to a festival wristband.

Ubud Edition
Ticket-to-wristband Exchange: This ticket must be exchanged to your Festival Wristband at our Ticketing Counter in Paradiso Office. Please present your e-ticket and valid ID (we accept original, photocopy or image) to collect festival wristband.

Wristband Exchange Location: Paradiso Office, Jl. Goutama Selatan, Ubud (right across Paradiso Ubud)
Opening Hours: The festival will be open from 7:00AM - 10:00PM (until last event) from 5-7 October.
Wristbands will be available for collection from 4 October 9:00AM - 3:00PM at our Ticketing Counter. Otherwise, ticket-to-wristband exchange can be done on the days of the festival, 5-7 October 2018.

Canggu Edition
Ticket-to-wristband Exchange: This ticket must be exchanged to your Festival Wristband at our Ticketing Counter in Oasis Canggu. Please present your e-ticket and valid ID (we accept original, photocopy or image) to collect festival wristband.

Wristband Exchange Location: Oasis Canggu, no. 300 Jl. Nelayan, Canggu, Bali

Opening Hours: The festival will be open from 7:00AM - 10:00PM (until last event) from 12-14 October. Wristbands will be available for collection from 11 October 9:00AM - 3:00PM at our Ticketing Counter. Otherwise, ticket-to-wristband exchange can be done on the days of the festival, 12-14 October 2018.
3Can I refund my ticket?
All ticket sales are final. There shall be no ticket refunds and/or ticket replacement. Please take care of your tickets and wristbands; any loss or damages cannot be replaced or refunded. Please check your tickets/wristbands carefully, as mistakes cannot always be rectified.
4Where does the festival take place?
Ubud Edition
The festival takes place at Paradiso Ubud and Taksu Spa. Which is located in central Ubud, just off the main street of Jalan Hanoman.
Address:
  • Paradiso Ubud & Taksu Spa, Jl. Goutama Selatan, Ubud, Gianyar, Kabupaten Gianyar, Bali 80571
The Ubud Vegan Village is located in a Balinese compound called Puri Kantor next to one of the main cultural attraction, THE Ubud Palace.
Address:
  • Puri Kantor Jl. Suweta No.1, Ubud, Kabupaten Gianyar, Bali 80571
Canggu Edition
The festival takes place at Oasis Canggu and Odyssey MVMT located on the famous Canggu Shortcut
Addresses:
  • Oasis Canggu, No.300, Jl. Nelayan, Canggu, North Kuta, Badung Regency, Bali 80361
  • Odyssey MVMT, Jl. Subak Canggu, Canggu, Kuta Utara, Kabupaten Badung, Bali 80361
The Canggu Vegan Village is located on Jalan Nelayan within walking distance of the other two venues
Address:
  • Jl. Nelayan No.2, Canggu, Kuta Utara, Kabupaten Badung, Bali 80361
5Where can I park my car/bike?
Ubud Edition
The closest parking to Paradiso and Taksu is the Central Parking Monkey Forest Ubud
Address:
  • Jl. Monkey Forest, Monkey Forest Park, Ubud, Gianyar, Bali 80571
The closest Parking to the Ubud Vegan Village is the Central Parking Ubud
Address:
  • Jl. Suweta No.18, Ubud, Kabupaten Gianyar, Bali 80571
Canggu Edition
The closest parking to all venues is the Canggu Public Parking located across from Deus Ex Machina
Address:
  • Jl. Pantai Batu Bolong No.58, Canggu, Kuta Utara, Kabupaten Badung, Bali 80351
6Where should I stay in Ubud?
Sapu Lidi Resort & Spa

www.sapulidibali.com

Gunung-An

www.gunung-an.com

The Onion Collective
theonionco.com

Tegal Sari
www.tegalsari-ubud.com

OM Ham Retreat
www.omhamretreat.com

Ubud Aura Retreat
www.ubudaura.com

Korurua Villa Ubud
www.koruruaubud.com

The Ark
www.thearkbali.com
7Where should I stay in Canggu?
Canggu Beach Apartment
www.canggubeachapartments.com

KOA D'Surfer Hotel
koasurferhotel.com

Eastin Ashta Resort Canggu
www.eastinhotelsresidences.com
8Will there be refillable water stations?
Yes, water will be available free of charge around the venues sponsored by Balian Water.
Please bring a refillable water bottle and ask our staff and volunteers.
9I’m travelling with children – Is the festival child friendly and will I need to purchase a separate ticket for them?
Yes, the festival is absolutely child friendly! One of the biggest aims of the festival is to educate the next generation, so we will have a variety of children’s activities on offer, along with screenings and entertainment.
Free entry will be permitted for children up the age of 12.

Require more information?

If you have any further questions, please don't hesitate to contact us at info@baliveganfestival.com